Glossary
Cancellation Policy
Definition
The school's rules governing when and how a booked flight can be canceled, including minimum notice requirements and any associated fees or deposit forfeitures.
Why It Matters
A well-designed cancellation policy balances student flexibility with schedule protection. Typical policies require 24-hour notice, with a fee ($25-75) for late cancellations. The scheduling system should enforce the policy automatically at cancellation time.